Refund Policy for Grebr

1. Refund Eligibility

We at Grebr are committed to ensuring your satisfaction with our products. Refunds are considered under the following circumstances:

  • Defective or Damaged Products: If you receive a defective or damaged product, please contact us within [in 2 days] of receiving the item.

  • Incorrect Item Received: In the rare event that you receive an item different from your order, please notify us within [in 2 days] of receiving the product.

2. Return Process

To initiate a refund, please follow these steps:

  • Contact our customer service team at [] with your order number and details of the issue.

  • Provide clear images of the defective or damaged product if applicable.

  • Our team will assess your request and guide you through the return process.

3. Return Conditions

To be eligible for a refund, the returned product must meet the following conditions:

  • The item must be unused, unwashed, and in its original packaging.

  • All tags and labels must be intact.

  • You must return the item within [in 5 days] of receiving it.

4. Refund Processing Time

Upon receiving and inspecting the returned item, we will process your refund within [ 7 days]. The refund will be issued to the original payment method.

5. Non-Refundable Items

Certain items are non-refundable, including:

  • Items marked as final sale.

  • Customized or personalized items.

6. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Information

If you have any questions or concerns regarding our refund policy, please contact us at

about us

"At Grebr, our entire collection is a testament to the timeless artistry of Batik, an ancient form of painting . The Batik process, a meticulous and labor-intensive method, involves the delicate interplay of waxwork and multiple dyeing stages on cloth. Then printed on thick cloth.Each piece in our collection is not just a work of art but a reflection of the dedication, patience, and craftsmanship that goes into creating this remarkable fusion of tradition and creativity."

Brand Owner

"I am the proud founder of Grebr, a brand that came to life as I celebrated my 50th birthday. This venture represents not just a milestone in my life but also a testament to the belief that age is no barrier to pursuing one's dreams and passions."

  • Design Planning

    Plan your design on paper or directly on the fabric. Traditional batik often features repetitive geometric patterns or nature-inspired motifs.

  • Heating Wax

    Heat the wax to a liquid state. Be cautious as hot wax can cause burns.

  • Wax Application

    Use the tjanting tool or brushes to apply the wax to the areas you want to remain the original color. The wax creates a barrier, preventing the dye from penetrating those areas.

  • First Dye Bath

    • Prepare the dye bath according to the instructions on the dye packaging.
    • Immerse the fabric into the dye bath, allowing it to soak until the desired color is achieved.
    • Remove the fabric and let it dry completely.
  • Wax Removal

    • Carefully remove the wax. This can be done by ironing the fabric between layers of absorbent paper, which absorbs the melted wax.
    • Alternatively, you can gently scrape off the wax with a knife, revealing the wax-resisted areas.
  • Final product

    Painting is tweaked and printed on thick cloth and then turned into a beautiful bag.